Year End “Best Of 2009” RRB Radio Show 12-30-09

This was an amazing show with a fabulous line up of guests including Marsha Collier, author of the eBay for Dummies Series of books, Janelle Elms of OSI Rock Stars, Richard Brewer-Hay of eBayInkBlog.com, John ColderICE Lawson of www.3rdPowerOutlet.com, Brandon Dupsky of eCommerce Merchants Trade Association (ECMTA), Cindy Shebley of WebSellers Circle, Dave White of eBay & Beyond www.basicstobusiness.com, Paul O’Brien of Outright.com, and many more.   Be sure to listen to the archive, episode number 80 dated 12-30-09.  Our guests wrap up 2009 with trends, highlights and predictions for the coming year.

ECMTA/PESA 2009 Summit Yahoo Stores!

Yahoo! Stores Best Practices
Yahoo! Stores are one of the most popular and economical ways to sell online. Did you know that many of the Internet’s top retailers rely on Yahoo! technology to power their business?! Join us to explore what companies are making the most of their Yahoo! Store.

Mike Ober, Senior Director of Yahoo! Small Business

This was a very popular presentation! Lots of Tweets that I wish I could still access for you :(

ECMTA/PESA Summit 2009 SafetyPay

Go Global!
Find out what other on-line retailers are doing to survive this economic downturn. Are you taking advantage of the international consumer base? How are you reaching them? How will you deliver? How do you give them the confidence to shop with you? How do you get paid?

Victor Nappe, SafetyPaysafetypay

Unfortunately, this is another presentation I was unable to attend and haven’t been able to find information online. I also lost my search on twitter so I can’t post the tweets from this one. If anyone knows how to recover older tweets – I would love to know. search.twitter.com only goes back a couple of days, it seems.

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ECMTA/PESA Summit 2009 Network Solutions

NetworkSolutions_ECMTAPresentation2009

Search Engine Optimization for eCommerce Web Sites
Search Engine Optimization (SEO) presents a unique set of challenges for online retailers. Where should I add content? Which of my thousands of products should I optimize for? How can I get quality backlnks? The list goes on and on. Network Solutions will take you through best practices for on-page optimization, and present a link-building strategy that works- all set against the backdrop of eCommerce. Find out how to optimize your eCommerce site and take your business to the next level. Harry Brooks, Network Solutions

Harry Brooks, Network Solutions

NetworkSolutions_ECMTAPresentation2009

ECMTA/PESA Summit 2009 Vendio Michael Levit

How to Cost Effectively Sell on eBay, Amazon, Your Store and more

presented by Michael Levit of Vendio, VP of marketing and Business Development at Vendio

This is THE presentation I regret missing. Since I didn’t want my arm broken, LOL, I attended Peggy Duncan’s presentation and enjoyed that very much! But I really wish there had been a way to see BOTH! So, here is what I’ve been able to collect from around the internet.

Michael & Vendio very generously uploaded the entire presentation on slideshare:

Vendio: How to Cost Effectively Sell on eBay, Amazon, Your Store and more…

Plus, there were all these tweets – so it’s ALMOST as good as being there :)

  • mattledford: #ecom09 : #Vendio Michael Levit EVP Sales & Marketing, Good News: ecommerce=growth market!
  • Vendio_Crystal: #ecom09 M. Levit from Vendio – eBay not looking so good
  • mattledford: @vendio #ecom09 : Wow neg growth rate transaction volume of #ebay looks lk falling off a cliff rlly only negative a couple percent, very …
  • Vendio_Crystal: #ecom09 M. Levit from Vendio – Where should you invest your time. Many verticals popping up. Not enough? Requires work
  • Vendio_Crystal: #ecom09 M. Levit from Vendio – compete.com / alexsa – How do you know where to invest your time
  • Vendio_Crystal: #ecom09 M. Levit from Vendio – Invest time in a store. eBay and Amazon still the best return for time spent
  • mattledford: #ecom09 : @Vendio Levit: Got investment? work on building out your store!!
  • Vendio_Crystal: #ecom09 – M. Levit from Vendio – Consumers using online search – need to focus on search
  • Vendio_Crystal: #ecom09 – Focus your efforts – focus on a few. Have analytics, automation, fewer things – more return
  • Vendio_Crystal: #ecom09 – Start at purchase – Research – do you REALLY know how it will sell?
  • Vendio_Crystal: #ecom09 – Inventory management – recipe for disaster if not managed – Overselling means you have to choose who gets your product
  • mattledford: #ecom09 : @Vendio Levit: sum sellers R finding ebay unprofitable. If U arnt a low cost leader, U may need 2 expand/move… & Create yr o ..
  • Vendio_Crystal: #ecom09 – M. Levit from Vendio – employ analytics and reporting to choose your channels
  • mattledford: #ecom09 : @Vendio Levit: standing room only. room b very popular 2day! ;-)
  • Vendio_Crystal: #ecom09 – M. Levit form Vendio – rank, prioritize and automate day-to-day tasks. Where do you spend your time
  • Vendio_Crystal: #ecom09 – M. Levit – Amazon 1/3 focused on third party sellers – Amazon fighting for search and mind share
  • See – ALMOST as good as being there :)
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ECMTA/PESA Summit Comparison Shopping Engines

Comparison Shopping Engines by Brian Smith from Single Feed

I missed this session as I was in the eBay Town hall so am posting all the reviews and information from the net – if you have llinks or information to share, please comment!

eCommerceSummit Atlanta 2009.1

And from TWITTER . . .
mattledford: Brian Smith: Analytics is fun-da-mental gr8 reminder 2 be sure U R tracking w/ at least #googleanalytics or #yahooanalytics #ecom09
mattledford: Frm Brian Smith @singlefeed at #ecom09 : Don’t forget to cultivate your email list of loyal buyers!!!
mattledford: Frm Brian Smith @singlefeed at #ecom09 : “Building a data feed by yourself is h@#!! Every shopping engine wants it difft! Reqrs commitmt
mattledford: @singlefeed #ecom09 : “Are you profitable by shopping engine? Redirect resources. make more money/lose less money “always good idea!
mattledford: @singlefeed #ecom09 : standing room only, “set it and forget it doesn’t work”
mattledford: @singlefeed #ecom09 : Tip: Many Merchants Ad Budget runs out before the end of month =Less merchants on site at end of month. Consider E …
mattledford: @singlefeed #ecom09 : Insert ROI tracker in cart 4 each shop engine, may help ranking in feed!!
mattledford: @singlefeed #ecom09 : #Bing cashback=live cashback Cost per acquisition basis #cpa
mattledford: @singlefeed #ecom09 : gotta luv #cpa cost per acquisition models. Nice to only pay if u make $$$ ;-p

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ECMTA Ebay TownHall Presentation

eBay Town Hall Building - SJ North Campus
Image by ebayink via Flickr

The Next presentation was the ‘eBay Townhall’. This was handled pretty well. They had microphones to run around the audience and allow folks to directly ask questions. My only frustration was similar to the one ColderIce expressed when he recorded his Wednesday 114 show with Dave White on the eBay and Beyond radio show live from the summit. The recording hasn’t been cleaned up and isn’t online yet but I do remember one line that I totally agreed with! “Who cares what you (the Seller) think about FREE SHIPPING - it isn’t about what YOU want – it’s about what your BUYERS want!” John, if I got that wrong – pop in and clear it up!

In my opinion all the questions about Free shipping just took away from the time we could have all been asking about other things to do with the Ebay portion of our business. I admit, several folks made good sense;  in particular I remember the one who talked about eBay revenues going up with beingn able to collect FVFs on the shipping

Image of eBay Motors CS from Twitter

Image of eBay Motors CS

cost, and the one who sold very heavy items. However, eBay is folllowing the customers and all signs point to buyers demading this option. If you can, find a way to make it work for your business. If you can’t, sell somewhere else, or stop complaining about the benefits eBay is giving to Free shipping.  eBay offers lots of promotions – most of which dont aply to my items, but I take advantage of the ones that do and move on past the ones that don’t.

Image representing Twitter as depicted in Crun...

Image via CrunchBase

Now, again I’ll let the TWEETS tell the Story
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