ECMTA/PESA Summit 2009 Moneybookers

How to Protect your Online Business Against Fraud and Chargebacks
Damage to online merchants from fraud and chargebacks is increasing globally and chargeback rates vary by industry. Learn ef100_0378fective measures to uncover cases of fraud early and minimize your risk of future chargebacks. Topics covered will be local scoring and “know-your-customer” procedures, risk settings that favor the merchant, user profiling techniques and services that offer a no-chargeback guarante

Markus Kroeger, Managing Director of Moneybookers

Moneybookers is a newly approved company for eBay sellers to use as a payment option. I have to admit that before the summit I referred to them as ‘that Australian company’ and wondered why I should bother. I already have both PayPal and Propay so I didn’t see the point in adding another! But, after meeting the two guys from MoneyBookers, talking to them and listening to Dave interview them, I’m ready to sign up and looking forward to seeing Markus again in Vegas!  Some of the things I learned from Markus were that moneybookers has been operating across Europe for several years and they actually have a program available there to guarantee against CHARGEBACKS!  Cool, eh?  And they hope to soon be offering it to merchants here in the US. I also met their security chief and he gave me a lot of  confidence in their system. I am also convinced that since Europeans are familiar with the MoneyBookers name, it is a service I should offer to make my European customers more confident and secure!

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